Senior Housing Officer (Temp-Perm: South London)

A reputable housing provider in South London is seeking an experienced Senior Neighbourhood Officer to join their housing operations team on a temp-to-perm basis. Location: South London Rate: £28.50 - £30.00 per hour Umbrella / £22.00-23.50 PAYE (depending on experience) Contract: Temp to Perm Working Pattern: 35 hours per week | 4 days office based | 1 day WFH by agreement Start Date: Immediate Start Available DBS: Clear DBS required The ideal housing professional will be managing under 500 properties across multiple sites throughout South London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience, particularly within smaller Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch, take ownership of complex cases and support junior staff whilst delivering an excellent resident-focused service. Key Responsibilities Managing a full housing management caseload Leading on Anti-Social Behaviour (ASB), neighbour disputes and tenancy breaches Managing rent arrears and income recovery cases Overseeing void management processes and tenancy sign-ups Supervising and supporting a junior staff Conducting tenancy audits, estate inspections and compliance checks Initiating legal action where required Liaising with maintenance teams regarding communal and property issues Supporting tenant engagement and community initiatives Producing performance and arrears reports for senior managementEssential Experience Minimum 5 years’ experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Experience supervising or mentoring staff Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systemsDesirable Level 3 Housing qualification or willingness to work towards CIH membership Income maximisation experienceYou will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. Additional Information All staff are expected to attend the office on Wednesdays Office located within walking distance of a South London Underground station Immediate interviews and start availableIf you are an experienced Senior Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today