Sales Manager

Salary: £40,000 basic | £58,000 OTE Location: Cobalt Business Park, Newcastle Working pattern: Full-time, Monday to Thursday 8am–4pm with early finish on Fridays   About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the family-first culture we have built and are committed to the development and progression of our people.   The role We are seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This is a people management role — all about driving performance, coaching your team, and delivering results through structured support, clear processes, and motivational leadership. As part of our Management Team, you'll play a pivotal role in shaping the future of our sales operations and helping your team exceed their targets.   What you'll be doing • Lead and manage a team of Business Development Managers focused on SME client acquisition • Set clear goals, monitor performance, and hold regular 1:1s and team meetings • Drive accountability, motivation, and high standards across the team • Provide hands-on coaching and guidance to help your team improve their skills and close more deals • Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance • Provide regular updates and insights to senior leadership • Help streamline sales processes and improve the tools and resources the team uses • Support the wider team and business with any other relevant duties as required   What you'll bring • Proven experience managing a team in a fast-paced sales or business development environment • Strong leadership and coaching skills — able to inspire, challenge, and support • Excellent organisational and communication abilities • A commercial mindset with a focus on performance and growth • Confidence using CRM systems and reporting tools • Experience in ecommerce, SaaS, digital marketing, or technology — desirable • A background working with retail sector clients — desirable   What's on offer • £40,000 basic salary with £58,000 OTE • 37 days annual leave per year • Core hours Monday to Thursday 8am–4pm with early finish on Fridays • Family-first culture with regular office fun days, bi-annual parties and awards • Healthcare cash plan via Medicash • Paid sick leave and enhanced maternity and paternity pay • Free onsite parking at Cobalt Business Park, Newcastle   Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels.   You may have experience of the following: Sales Manager, Business Development Manager, Head of Sales, Sales Team Manager, BDM Team Lead, Sales Operations Manager, SME Sales Manager, Inside Sales Manager, Commercial Sales Manager, Sales Performance Manager.   REF-(Apply online only)