Client Services Director (Influencer)

KRG's client is a high-growth agency operating at the intersection of influencer marketing and talent management. Working with globally recognised organisations, major institutions, and high-profile public-facing brands, they help shape how influential voices connect with audiences that are increasingly unreachable through traditional media. *Please note that this role requires EST based candidates due to client needs. This is an opportunity to join a category-defining business within the creator economy, supporting campaigns that influence public opinion, build reputation, and deliver measurable engagement through creator-led strategies. The business works across enterprise and high-profile accounts, delivering integrated influencer and digital communications programmes spanning corporate affairs, public affairs, reputation, advocacy, and political communications. The Opportunity KRG are looking for a Director of Client Services to lead and grow a portfolio of strategic client partnerships across Corporate Affairs, Public Affairs, and Political Communications. This is a senior leadership role suited to someone who combines executive-level client management with strong operational capability and previous experience delivering complex, high-visibility campaigns. You'll act as a trusted advisor to senior stakeholders, overseeing integrated influencer marketing programmes, leading cross-functional teams and driving long-term account growth. Key Responsibilities Act as the senior lead across a select portfolio of high-profile client accounts, owning relationship management and account success. Build trusted partnerships with executive stakeholders and provide strategic counsel on communications, audience engagement, and campaign direction. Lead high-stakes client conversations, issue management, and decision-making processes. Oversee campaign measurement and performance reporting, translating insights into strategic recommendations and measurable outcomes. Direct the development of client deliverables including presentations, strategic recommendations, creator briefs, messaging frameworks, and executive materials. Manage commercial delivery including budgets, contracts, forecasting, and invoicing. Drive operational excellence by improving systems, workflows, and scalable delivery processes. Contribute to broader leadership initiatives, team development, and organisational growth. Support new business activity through pitches, proposals, and strategic growth initiatives. Identify opportunities to expand client partnerships and increase account value. Represent the business externally through networking, industry events, speaking opportunities, and thought leadership. Help shape the organisation's perspective on emerging trends across creator marketing, digital influence, and online culture.About You Significant, Director level experience within client services/ account leadership Strong experience and knowledge of corporate or political influencer marketing campaigns and strategic communications. Strong experience managing senior stakeholders including C-suite executives, public figures, government stakeholders, or equivalent. Proven success leading enterprise-level accounts and delivering integrated campaigns. Commercially minded with experience managing budgets, scopes, timelines, and campaign performance. Exceptional communication, stakeholder management, and presentation skills. Strong operator with the ability to manage multiple complex workstreams simultaneously. Comfortable navigating ambiguity and performing in fast-paced, high-growth environments. Strong understanding of creator ecosystems across platforms including TikTok, YouTube, Instagram and emerging channels.Why Join? Work on high-profile, culturally relevant campaigns with recognised global organisations. Operate at the forefront of influencer marketing and creator-led communications. Join a fast-scaling environment with strong growth potential and leadership exposure. Opportunity to shape strategy and build long-term client partnerships in an emerging category.Perks/ Benefits Health, vision and dental insurance Flexible PTO 401k 2-week, end of year holiday closure Discretionary bonus (annual) Bi-Annual reviews Remote working (EST time zone required)