Principal Project & Customer Quality Engineer Location: Milton Keynes Salary: £65,000 + Excellent Benefits Contract: Full-Time / Permanent About The Role Are you an experienced Quality Engineer looking to take the lead on exciting engineering projects within a fast-paced and innovative environment? We are looking for a Principal Project & Customer Quality Engineer to join a growing business where you will play a key role in driving product quality, customer satisfaction, and continuous improvement across complex electro-mechanical projects. This is a fantastic opportunity for someone who enjoys working closely with customers, engineering teams, and project stakeholders to deliver high-quality products from concept through to production. What You’ll Be Doing: Acting as the main quality contact for both customers and internal project teams Supporting new product introduction activities and ensuring a “right first time” approach Leading customer quality investigations and resolving quality issues using structured problem-solving methods Managing APQP activities and ensuring project quality deliverables are completed on time Facilitating quality tools including: FMEA Control Plans PPAP FAIR 8D investigations Supporting PFMEA and Control Plan reviews with cross-functional teams Monitoring and reporting project quality KPIs Leading lessons learned and continuous improvement activities Supporting compliance to ISO9001, IATF16949, and AS9100 standards Attending customer meetings and presenting quality performance data Driving a proactive, risk-based approach to quality across projects What We’re Looking For: Previous experience in a Quality Engineering role within electro-mechanical, automotive, aerospace, or advanced manufacturing environments Strong understanding of APQP and quality core tools Experience leading customer quality investigations and 8D activities Knowledge of ISO9001, IATF16949, or AS9100 standards Lean Six Sigma Green Belt or equivalent experience Confident communicator with the ability to work across multiple departments and with customers Strong problem-solving and analytical skills What’s in It for You? Competitive salary Excellent career development opportunities Ongoing training and personal development Pension scheme Private medical insurance Life assurance Car and cycle salary sacrifice schemes Gym membership support Dental cover Income protection insurance Eye care vouchers