The Strategy & Operations Manager plays a central leadership role in supporting the Board in the development and delivery of the firm’s strategic objectives along with oversight of a head-office team of 3. The role combines strategic planning, operational oversight, governance, people management/development and business improvement. The post holder will drive operational efficiency, support regulatory readiness, oversee key business projects, and help identify opportunities for growth and improved profitability. Key Responsibilities * Strategic Planning & Business Development * Business Performance & Reporting * Operations & Process Improvement * Governance & Regulatory Coordination * Technology & Business Projects * People Leadership & Organisational Development * Stakeholder & Adviser Relations Skills & Experience Essential * Strong experience in strategy, operations or business management * Experience managing cross-functional projects and organisational change. * Strong analytical, planning and problem-solving skills. * Experience preparing board papers and senior management reporting. * Ability to manage multiple priorities in a fast-moving environment. Desirable * Understanding of the UK financial advice / IFA sector and regulatory environment * Experience working with platforms, CRM systems or digital transformation projects. * Knowledge of compliance frameworks within financial services. * Experience supporting multi-firm or group advisory structures. Key Competencies * Strategic thinking * Operational leadership * Stakeholder management * Project and change management * Analytical decision-making * Communication and influence * People management skills