Housing Officer

Housing Officer – Liverpool Patch (Remote / Hybrid Considered) Contract: 6–12 Months (Temporary) We are currently partnering with a well-established Housing Association to recruit an experienced Housing Officer for a contract role covering the Liverpool area. This is an excellent opportunity for a proactive and resident-focused housing professional who is confident managing tenancies and delivering high-quality housing services in a dynamic environment. Key Responsibilities * Manage a patch of tenancies, ensuring effective housing management services are delivered from sign-up through to tenancy termination * Handle a range of housing management issues including tenancy breaches, ASB, rent arrears support, and estate management * Carry out tenancy visits, inspections, and home checks (remote working with occasional site visits where required) * Investigate complaints and resolve tenancy-related issues in a fair and timely manner * Work collaboratively with internal teams, contractors, and external partners including local authorities and support services * Support tenancy sustainment and ensure compliance with housing legislation and organisational policies * Maintain accurate and up-to-date case records and reports Key Requirements * Proven experience working as a Housing Officer, Neighbourhood Officer, or similar role within a Housing Association or Local Authority * Strong understanding of housing legislation, tenancy management, and best practice * Experience dealing with tenancy enforcement, ASB, and rent arrears (desirable) * Excellent communication, negotiation, and problem-solving skills * Ability to manage a varied caseload independently and prioritise effectively * Flexible and able to work remotely with occasional travel across the Liverpool patch * Immediate or short notice availability is highly desirable What’s on Offer * Flexible remote / hybrid working arrangement * Competitive contract rate * Initial 6–12 month assignment with potential for extension * Opportunity to work with a respected Housing Association