Administrator

Key Responsibilities (Part Time Role Between 19 - 23 hours per week : * Office Administration: Act as the first point of contact for residents, leaseholders, and contractors, answering calls and managing correspondence. * Maintenance Coordination: Log reported maintenance issues, source quotes from contractors, and track jobs through to completion. * Site Inspections: Carry out regular visits to our London portfolio to check on building standards, inspect communal areas, and identify required maintenance. * Compliance & Reporting: Assist with health and safety records, monitor contractor compliance, and prepare site visit reports. * General Support: Support the property managers with mail merges, updating property databases, and preparing leaseholder communications. About You: * You are highly organised, with the ability to manage multiple tasks and prioritise effectively. * You possess excellent communication skills, both written and verbal (great for dealing with leaseholders and contractors!). * You are confident, presentable, and happy to travel across London to conduct site visits. * Previous administration or customer service experience is required. (Note: While block management experience is a bonus, a can-do attitude and strong IT/organisational skills are just as important)