Internal Sales Advisor

Location: Ringwood Salary: £26,500K + capped commission Hours: 8.30am-5.00pm Monday-Friday, 30 minute lunch, office based (rota every 6 weeks where you will be required to work 8.30am – 5.30pm with 1 hour lunch) Benefits: Free parking, Full training, Pension contribution of 5% within a personal company pension plan, Sick pay (5 days paid then SSP), Holiday pay – 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days, Access to company share saving scheme, Life insurance – 1 year’s salary for death in service Is your background in Catering, Hospitality or Retail? Are you looking for a new career path where you can utilise your industry experience – working only Monday to Friday 8.30am until 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Responsibilities of Internal Sales Advisor: * Managing a portfolio of existing client accounts. * Answering incoming calls from clients and providing assistance. * Logging calls on the CRM system. * Building relationships with clients. * Receive and process orders. * Dealing with the warehouse and organising deliveries. * Working to targets. * Upselling to existing clients. * Work very closely with a Field Sales Executive to manage your accounts. Experience of Internal Sales Advisor: * Previous experience within a customer service/ account manager position. * Confident communicator on the phone. * Ability to work within a fast-paced environment. * Strong attention to detail and organisational skills. * Confident use of Microsoft systems. * Good interpersonal skills. * Be self-motivated. * You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality