Field Sales and Account Manager

Our client is a specialist provider of wireless safety and alarm solutions, serving sectors including leisure, facilities, and commercial environments. They are seeking a proactive and organised *** Field Sales and Account Manager *** to support continued growth through a mix of inbound enquiry handling, field-based activity, and reseller support. This is a highly autonomous role offering flexibility in how and where you work, balanced with collaboration at the company’s Brackley office when required. Field Sales and Account Manager - Key Responsibilities: * Respond to incoming enquiries via phone and email in a timely and professional manner * Set up and maintain accurate customer records within the CRM/database system * Arrange and conduct site visits and surveys for prospective customers * Support and develop reseller partners, including joint site visits where needed * Build and maintain strong, long-term reseller and customer relationships * Prepare and issue quotations based on site requirements * Provide customers with clear, non-technical product guidance and support * Proactively follow up quotations and drive order conversion * Process confirmed orders through internal systems * Conduct post-delivery follow-ups to ensure customer satisfaction * Maintain rigorous records of all interactions, activities, and next steps within the CRM * Use CRM-driven task management to plan daily activities and ensure no opportunities are missed Candidate Profile to be successful as a Field Sales and Account Manager: * Experience in a sales, business development, or account management role * Comfortable managing both inbound enquiries and proactive follow-up activity * Strong organisational skills with disciplined CRM usage * Confident in conducting site visits and engaging customers face-to-face * Ability to explain technical products in a clear, accessible way * Experience working with resellers, distributors, or partner networks (desirable) * Self-motivated and comfortable working remotely with minimal supervision * Full UK driving licence Field Sales and Account Manager Package: * Location: Brackley (Hybrid around 1-2 days / Field-Based around 2-3 days - flexible hybrid working environment (home, field, and office-based). * Salary: Up to £40,000 per annum basic salary (DOE) + 20% of salary as a performance related bonus (up to £48,000 OTE DOE) + company car, laptop and mobile phone. * Supportive and collaborative team culture within an established business * Opportunity to grow within a specialist and expanding market The successful candidate: The successful candidate will be personable, proactive and confident in building customer relationships. Previous sales or account management experience would be useful, although communication skills, customer focus and a willingness to learn are equally important, as full product training can be provided. This role would suit someone organised, self-motivated and comfortable following up enquiries, managing customer conversations, maintaining accurate CRM records and representing the business professionally during site visits and reseller meetings