Business-to-Business (B2B) Account Manager

Business-to-Business (B2B) Account Manager Northampton | Hybrid Working £30,000 – £45,000 + Bonus + Commission About the Opportunity A growing and well-established technology services provider is seeking an ambitious and commercially minded B2B Account Manager to join its Northampton-based team. This hybrid role is ideal for someone who thrives on building long-term client relationships, delivering consultative sales solutions, and driving account growth within a fast-paced commercial environment. The business delivers a broad portfolio of services including managed IT support, cloud solutions, cybersecurity, infrastructure, and business technology services to organisations across a range of sectors. You’ll play a key role in managing existing customer relationships, identifying new revenue opportunities, and ensuring exceptional service delivery to maximise retention and profitability. Key Responsibilities Manage and develop a portfolio of existing B2B client accounts Identify and secure new business opportunities through proactive outbound activity Build strong relationships and act as the primary contact for customers Understand client needs and recommend tailored business solutions Produce quotations, proposals, and service agreements Negotiate pricing and contract terms to support business growth and profitability Maintain accurate CRM records and account activity updates Collaborate with internal teams to ensure seamless service delivery Monitor customer satisfaction and resolve issues proactively Achieve monthly targets relating to revenue, margin, and retention Keep up to date with industry trends, competitor activity, and market developmentsRequirements 2–3 years’ experience within account management, business development, or B2B sales Proven success in managing and growing customer accounts Excellent communication, relationship-building, and negotiation skills Strong organisational and time-management abilities Experience using CRM platforms and Microsoft Office Self-motivated with a target-driven approach Able to work independently as well as collaboratively within a team Full UK driving licence preferredDesirable Experience Background within IT services, managed services, professional services, or commercial sales Experience in consultative or solution-based selling Exposure to managing high-value client accounts Knowledge of cloud services, cybersecurity, or business technology solutionsBenefits Competitive basic salary (£30,000 – £45,000 DOE) Uncapped bonus and commission structure Hybrid working flexibility Clear career progression opportunities Company pension scheme Ongoing training and professional development Supportive and collaborative team culture Opportunity to join a forward-thinking and expanding businessApply Now For more information, contact Kylie on (phone number removed) or send your CV to (url removed)