Sales Advisor - Luxury Cookers

We are a passionate, family-run business with over 30 years of expertise in reconditioning Aga cookers to the highest standard. Our outstanding reputation in the industry is built on craftsmanship, integrity, and a genuine love for what we do. As we continue to grow, we are looking for a talented Sales Advisor to join our friendly team and help us share our exceptional products with customers who appreciate true quality. The Role This is an exciting opportunity to sell a truly premium product to discerning customers. Our reconditioned Aga cookers are high-value items that attract buyers who expect expert guidance and outstanding service throughout their journey, from initial enquiry right through to after-sales care. You will be the face of our business in our showroom and the voice on the end of the phone, so a warm personality, genuine enthusiasm, and a natural ability to build rapport are essential. Full product knowledge will be developed through hands-on training. What matters most is your drive, your people skills, and your commitment to delivering an exceptional customer experience. Key Responsibilities * Handle inbound and outbound sales calls, converting enquiries into orders * Respond promptly to website, email, and all other customer enquiries * Welcome and assist customers in our showroom, understanding their needs and presenting the right solutions * Provide outstanding after-sales customer service and support * Process and complete sales accurately and efficiently * Proactively follow up on leads to maximise sales and profitability * Additional ad hoc tasks may be required What We Are Looking For * A confident, personable, and enthusiastic approach to sales and customer interaction * Excellent verbal and written communication skills, both on the telephone and in person * Strong attention to detail and a thorough, organised approach to your work * The ability to use your initiative, manage your own workload, and work independently when needed * Trustworthy, reliable, and committed to representing our brand with professionalism * Previous experience selling luxury or premium products is an advantage, but not essential. What We Offer * A varied and rewarding role selling a genuinely unique luxury product * A supportive, friendly working environment * Full on-the-job product training. No prior Aga knowledge required * The opportunity to become a true expert in a specialist and highly respected niche * A stable, long-term position within an established and growing business * Attractive package and bonus scheme