Customer Care Co-Ordinator

Customer Care Co-ordinator Location: Wythenshawe Salary: £25,500 - £26,500 Hours: Monday - Friday 40 hours per week Start Date: Immediate/subject to notice About the Role My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery.Requirements Previous experience in Facilities Management administration or a similar role. (desirable) Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial).How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information