Branch Manager

Salary: £35,000–£38,000 + Bonuses (OTE £3,000–£4,000) Hours: Monday–Friday 7:30am–5:00pm + Saturday rota (9:00am–12:30pm) Benefits: Company car, mobile phone, 5 weeks holiday + bank holidays, pension, health cash plan A long‑established and reputable installation business within the home improvement sector is seeking an experienced Branch Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll lead a team of four, manage branch performance, and ensure smooth coordination of installations and customer service. This is a hands‑on role that requires learning the product range and occasionally assisting with lifting and moving goods. Key Responsibilities Team Leadership — Leading, supporting, and developing a team of four Customer & Sales Management — Managing customer enquiries and product sales Communication Handling — Handling incoming calls and emails In‑Person Service — Providing face‑to‑face customer service Order Processing — Processing orders and scheduling installation work Stock & Delivery Control — Checking deliveries against paperwork and maintaining stock accuracy Branch Operations — Ensuring the branch runs efficiently and professionally Manual Handling — Some heavy lifting involved as part of the role Essential Skills & Experience Supervisory or Management Experience Sales & Customer Service Background Strong Communication Skills Workload Prioritisation IT Literacy High Attention to Detail Team‑Focused Approach Full UK Driving Licence (up to 3 points acceptable) INDEI