We're looking for a proactive and approachable individual to join a customer support team focused on delivering high-quality service. You'll play a key role in ensuring customers receive the support and guidance they need, helping to maintain a smooth and positive experience. Responsibilities Providing friendly and professional customer support Responding to queries and resolving issues efficiently Supporting day-to-day operations across multiple sites Sharing accurate information on processes and services Working closely with internal teams to improve the overall customer experience About You Previous experience in a customer-facing or service-based role Confident communicator with strong interpersonal skills Organised, with the ability to manage tasks across different locations Proactive, reliable, and solutions-focused