Client Relationship Manager

Client Services Manager Location: Hybrid (UK-based, 3 days onsite) Salary: circa. £40,000 Hours: Permanent, full-time (39.5 hours per week) Position Summary: Our client is seeking a driven and customer-focused Client Services Manager to support the onboarding, delivery, and ongoing management of a premium client portfolio. This role is responsible for ensuring exceptional service delivery, maintaining high levels of client satisfaction, and identifying opportunities to grow client accounts. Key Responsibilities Lead and manage key client relationships, ensuring consistent and effective communication Develop a strong understanding of internal functions (marketing, technical, data/insight, operations) to support client delivery Attend and present in client meetings, providing updates on performance, products, and market trends Manage client requests and coordinate with internal stakeholders to deliver solutions efficiently Analyse data and reporting to identify trends, insights, and growth opportunities Provide performance feedback and reporting to senior management Manage both internal and external stakeholders effectively Support the development and execution of client growth strategies Collaborate with senior leadership to drive account expansion and retention Maintain compliance with relevant company policies and standards Experience & Skills Proven experience in a client management or account management role Confident, proactive, and self-motivated with the ability to deliver against objectives Strong communication skills, with the ability to engage senior stakeholders both internally and externally Comfortable acting as a key representative and point of contact for clients Strong understanding of client service delivery within a commercial environment Strong presentation and interpersonal skills Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age