Japanese Foods company is seeking for Quality Assurance Title: Quality Assurance Location: West London Salary: up to 45K The role: You will be working within the QA/ Technical Team: * Ensuring safety, quality and authenticity of Clearspring branded products and their ongoing compliance with the applicable food regulations, organic standards, company guidelines and other codes of practice; * Maintaining Clearspring product database, ERP system, product specifications and related QA records with up to date and accurate information * Undertaking communications with our suppliers, reviewing and approving suppliers' technical documentation to ensure continuous compliance with the relevant regulations, agreed specifications and company standards * Assisting with internal and external enquiries for technical information; completing customer questionnaires, new line forms, specifications * Responding to customer queries and complaints and investigating them with the suppliers * Undertaking necessary QC checks, monitoring, reporting, investigating and closing non-conformances * Working closely with the Product Development team during product development process to ensure the compliance of the final product and the product label * Actively participating in maintaining company QMS and HACCP plan and keeping up to date with the emerging trends in the fields of food safety and regulatory compliance * Maintaining relevant third-party certifications (BRC, Organic, Demeter, Vegan, Kosher, packaging waste and recyclability reporting obligations) Key Responsibilities and Accountabilities: * Fluent written & spoken English * Experience in a technical role in a similar food brand holder/ importer/ distributor environment * Technical knowledge of a wide range of ambient product categories * Good scientific background/ understanding of food science * Working knowledge of EU / UK Food Regulations * Good understanding and training in HACCP principles * Good data skills and working knowledge of Microsoft Suite, databases, and ERP systems * Ability to prioritize and complete varied workload with proactive approach to problem solving * High level of accuracy and attention to detail with good analytical skills * Self-motivating team player, with good communication skills * Working knowledge of BRC certification requirements, particularly Agents & Brokers standard * Knowledge of organic certification standards