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Installation/Service Manager


Installation / Service Manager Location: Milton Keynes Salary: £43,000 Hours: Monday to Friday, 08:30 – 17:15 Type: Permanent, Full-Time Working Pattern: Fully Onsite ACS Staffing Solutions are delighted to be recruiting for an experienced Installation / Service Manager on behalf of our client based in Milton Keynes. This is an excellent opportunity for a hands-on operational manager with strong people management and project coordination experience to join a growing and fast-paced business. The successful candidate will take full responsibility for the management of installation, service and maintenance operations, overseeing a small team alongside subcontractors across the UK. This role would suit an organised and commercially aware individual who is comfortable balancing operational delivery, customer management and team leadership. A full UK driving licence is essential for this position. Key Responsibilities Develop strategies to support the growth of profitable service, maintenance and installation operations Work closely with the sales function to help drive service and maintenance contract opportunities Build and manage a UK-wide subcontractor network to support installations and service contracts Take full ownership of projects from receipt of order through to client sign-off Manage and support a team of engineers and subcontractors Lead and support onsite installation activities where required Conduct site surveys and assist with installation specifications Coordinate rollout programmes and oversee project delivery Liaise directly with customers, site contacts and internal stakeholders Attend pre-installation meetings for larger-scale projects Negotiate pricing with subcontractors and suppliers Ensure compliance with onsite health & safety requirements Produce monthly reporting relating to costs, delivery performance and operational metrics Develop and manage call-out procedures for service contracts  The Ideal Candidate Previous experience within a similar Installation, Service or Contracts Management role Strong people management experience, ideally managing both direct teams and subcontractors Hands-on approach with the ability to support installations when required Experience managing service and maintenance agreements Strong project management capability Confident communicator with excellent organisational skills Ability to work effectively within a fast-paced environment Commercial awareness with strong negotiation skills Experience liaising directly with customers and site contacts Knowledge of onsite health & safety regulations Ability to read and interpret site drawings Strong Microsoft Office and Excel skills Full UK driving licence essential  Desirable CITB certification Experience working within construction, infrastructure, engineering or airport environments Experience developing subcontractor networks across multiple regionsThis is a fantastic opportunity for an ambitious and proactive manager looking to join a well-established organisation where they can make a genuine impact across operational delivery and customer satisfaction

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