Housing Options Manager

Interim Housing Options Manager Surrey £35 - £38 per hour 12-month Cover Are you an experienced Housing Options leader ready to step into a pivotal interim role and make an immediate impact? We’re working with a forward-thinking organisation in Surrey seeking an Interim Housing Options Manager to lead a busy frontline service delivering homelessness prevention, housing advice, and allocations. This is a fantastic opportunity to take ownership of a high-profile service, lead a well-established team, and drive performance in a challenging and rewarding environment. The Role: You’ll be responsible for the strategic and operational leadership of the Housing Options service, ensuring the council meets its statutory homelessness duties while delivering excellent outcomes for residents. Key responsibilities include: * Leading and managing a team of Housing Options staff, driving performance and service quality * Overseeing homelessness prevention, relief, and main duty decision-making. * Managing the housing register, temporary accommodation, and deposit scheme * Handling complex and sensitive casework, including reviews and appeals * Developing partnerships with external agencies to improve service delivery * Monitoring budgets, performance data, and ensuring compliance with legislation and best practice. * Deputising for the Housing Needs Manager where required. To succeed in this role, you’ll bring: * Strong experience leading a Housing Options / Homelessness service * In-depth knowledge of homelessness legislation, allocations, and case law * Proven ability to manage teams in a fast-paced, high-demand environment * Confidence handling complex cases and making robust, defensible decisions * Excellent stakeholder management and communication skills * A proactive, solutions-focused approach with the ability to drive service improvements This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business