Business Support Clerk - Admin

About the Role Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department. This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team. Key Responsibilities Provide clerical and administrative support including filing, scanning, photocopying, and mail handling Input, extract, and maintain data on manual and computerised systems Handle call processing, cash handling, and general office duties in line with procedures Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint) Arrange meetings, take minutes, and distribute agendas and notes Respond to internal and external customer enquiries via phone, email, and face-to-face Maintain accurate records and assist with statistical and performance reporting Operate standard office equipment (printers, scanners, laminators, shredders) Prioritise workload to meet deadlines and service requirements About You Must be eligible to work in the UK 1+ year administrative experience required Public sector administration experience is an advantage Strong IT skills (Microsoft Word, Excel, Outlook) Excellent communication and customer service skills Strong organisation, attention to detail, and time management Able to prioritise workload and meet deadlines Important Information Candidates must complete an ISV online skills assessment Only successful candidates will progress to interview A valid personal email address is required for assessment access Belfast Pre-Employment Check Form required Working Hours Monday to Thursday: 08:30 - 17:00 Friday: 08:30 - 16:30 How to Apply If you are a reliable and organised administrator looking to join a fast-paced public sector team, apply today for this opportunity with Belfast City Council