Customer Service & Sales Specialist

Customer Service & Sales Specialist Are you a confident sales professional who thrives on building customer relationships and driving business growth? 🚀 📍 Location: Leeds 💷 Pay: £30K-£35K basic salary + career progression opportunities 🎁 Benefits: ✔️ Supportive and close-knit team environment ✔️ Long-term career development opportunities ✔️ Dynamic and fast-paced working culture ✔️ Opportunity to make a real impact within the business ✅ Must Haves: ✅ 2–3+ years’ experience in B2B sales, customer service, or sales support ✅ Confident communicator who enjoys speaking with customers ✅ Proactive approach to sales and customer relationship building ✅ Strong organisation skills and attention to detail ✅ Experience using ERP systems, CRM platforms, and MS Office ⏰ Hours: Full-time | Monday to Friday Ready to take the next step in your sales career? We’re looking for an ambitious and customer-focused Customer Service & Sales Specialist to join a successful and growing team in Leeds. This is a fantastic opportunity for someone who enjoys speaking with customers, building long-term relationships, and playing a key role in driving sales performance. You’ll be joining a collaborative and supportive environment where your contribution genuinely matters. If you’re proactive, commercially minded, and enjoy delivering exceptional customer service, this could be the perfect fit for you! Key Responsibilities: 🔹 Handle inbound and outbound customer enquiries professionally and confidently 🔹 Build strong, long-lasting relationships with customers 🔹 Follow up quotations and convert opportunities into orders 🔹 Prepare and process customer quotations and sales orders accurately 🔹 Check stock availability, lead times, and delivery schedules 🔹 Identify upselling and cross-selling opportunities 🔹 Work closely with internal departments to ensure smooth order fulfilment 🔹 Resolve customer queries efficiently and maintain excellent service standards 🔹 Maintain accurate customer records within ERP and CRM systems 🔹 Support continuous improvement and contribute positively to team culture Desired Skills & Experience: ⭐ Experience within industrial products, wholesale, or technical sales environments is advantageous ⭐ Commercially aware with a proactive sales mindset ⭐ Positive attitude with strong teamwork skills ⭐ Comfortable managing multiple priorities in a fast-paced environment ⭐ Enthusiastic, reliable, and eager to contribute long-term Why Join? This is an exciting opportunity to become part of a business that values teamwork, customer focus, and professional growth. You’ll work within a friendly and experienced team where your ideas, energy, and commitment will be recognised and rewarded. 📩 Apply today to avoid missing out on this fantastic opportunity! 10 Recruitment are delighted to be working on this vacancy for our client. However, we are looking to shortlist immediately, so please apply today to avoid missing this opportunity. You can contact us on (phone number removed) or check out our website for other jobs we are currently working on