Sales Coordinator

Aftermarket Sales Coordinator * Efficiently process customer orders and enquiries through all communication channels. * Support the promotion of spare parts and service offerings. * Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability, compliance, and recommending improvements where needed. * Respond to internal and external enquiries regarding customer history and records. * Identify opportunities to grow spare parts and service sales, and share relevant leads with appropriate teams. * Negotiate with customers when required to secure additional sales. * Conduct regular follow-ups on all aftermarket quotations. * Assist in coordinating proactive aftermarket sales activities, particularly for export business. * Send introductory communications following machine sales. * Collaborate with machine sales teams to increase aftermarket product sales. * Support the execution of promotional campaigns alongside the marketing department. * Analyse data to identify key opportunities for business growth. * Develop, coordinate, and manage remeshing and servicing contracts. * Monitor and report on business trends, including identifying declines in activity. * Carry out any additional duties as assigned by the Head of Sales Division. The successful Internal Sales Coordinator will have: • Bachelor’s degree, ideally in a technical field or a business degree combined with a technical background. • Excellent written and verbal business communication skills with attention to detail. • Ability to work as an individual as well as a team player with good interpersonal skills and customer focus. • A good knowledge of the Microsoft Office suite of products • A good understanding and working knowledge of CRM & ERP software. • English. Any additional language would be very useful. Package • Generous profit-sharing bonus • Private Pension plan • Comprehensive training program • Future progress/development Basic salary of £23,000 + 10% guaranteed bonus + £1,000/year cost of living allowance = £26,300. + Additional Commission Year 1 - £35,000 OTE UK PASSPORT PREFERRED