Administrator

This role will cover IT administration, some office administration and ad hoc PA work. Client Details This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services. Description Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed. * Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes. * Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters. * Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager. * Maintain and organise shared drives and document storage via SharePoint and Office 365. * Coordinate updates, access control, and file permissions across digital systems. * Keep software licences and subscriptions up to date and tracked. * Support setup of meeting room technology (AV, Teams, screen-sharing). * Assist with ad hoc IT projects and new tech/process rollouts. * Document basic IT procedures and update internal guides or FAQs for staff use. Office Management * Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment. * Act as a contact for the building's management team, resolving facilities-related issues as they arise. * Maintain office supplies, kitchen stock, stationery, and all other consumables. * Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors). * Support with incoming/outgoing mail and deliveries. * Support with meeting room bookings and ensure presentation equipment is in working order. * Take initiative to help solve office-related issues proactively and independently. * Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial. * Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings). * Schedule and coordinate board and investor meetings. * Manage confidential and time-sensitive information with discretion. * Support document execution and legal paperwork handling (e.g. NDAs, lease agreements). * Maintain a good working relationship with key stakeholders, including our investors and capital partners. * Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). * Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same. * Experience in a similar Office Manager, EA/PA, or multi-functional administrative role. * Excellent organisation and communication skills with a keen eye for detail. * Able to balance multiple priorities while delivering excellent service across the business. * Comfortable working independently and making decisions when needed. * Discreet and professional when handling confidential matters. * Confident dealing with senior stakeholders, contractors, and suppliers. * Comfortable supporting a team in an in-office environment, being present five days a week. * Familiarity with IT support or systems administration. Job Offer £35,000 to £40,000 *depending on the candidate) plus benefits