Facilities Manager

Facilities Manager, Educational Body, London, Permanent, £60,000 Leading London based examining board with an International reach needs capable and proactive Facilities Manager - this is a permanent full time role. You will ensure the smooth running of office, seminar and examination accommodation, manage 2 staff members and also the health and safety policies and procedures. Reporting to the Chief Operating Officer, responsibilities include: * Managing and planning services including office security, maintenance, mail, archiving, cleaning, waste disposal, recycling, stock control, meeting and event set-ups and room resets * Process month end reports for the COO to review office usage statistics * Ensuring the delivery of housekeeping within the building which has events spaces to book * Leading a team of two and delivering a cohesive, safe and effective facilities management service, taking responsibility for the performance management, coaching and development of the Facilities Management team * Preparing and managing the department’s budget, monitoring and reporting against forecast * Assisting the COO with day to day management of the landlord’s service charge budget * Ensuring an effective reception service is provided * Ensuring compliance with health and safety regulations and ensuring seamless provision of office services functions office associated health and safety to include: fire safety, DSE, manual handling, first aid, PAT, L8 * Overseeing the management of all external FM contracts, including monitoring, auditing and checking quality and performance * Playing an active part in the development, testing and on-going management of the disaster recovery and business continuity plans as a member of the Business Continuity Working Group * Providing a 24/7 first-line response to incidents and emergencies on site and reacting appropriately * Providing an annual Health and Safety report for the Audit & Risk Committee * Developing new working practices and implementing changes to improve service delivery and efficiencies * Acting as first point of contact for sub tenants and help implement arrangements for future sublets * Ensuring delivery on all service level agreements You will need: * IOSH qualification and preferably NEBOSH qualification with experience of delivering in-house FM services in a medium sized organisation with multiple visitors and events * A professional association with the IWFM * Experience of managing health and safety including an in-depth knowledge and understanding of statutory guidance and health and safety within office environment * Confident IT skills including MS Office, health and safety applications, CCTV software, storage and archiving systems and room booking systems * Problem solving, with a track record of making considered analytical decisions. The ability to keep up to date with new developments and best practice and to apply creativity and innovation * You will also need first class planning and organisational skills and to be a great communicator * Previous experience of tendering for and managing significant external contracts * Experience of setting and managing a significant FM budget * Previous experience of working in a multi-tenanted building and working with managing agents * Project management experience * In-depth knowledge of disaster recovery and business continuity management systems * The ability to work out of office hours including occasional weekends and Bank Holidays is needed. If you have a NEBOSH qualification that would be a bonus as would experience of managing service charge budgets and previous experience as member of a Disaster Recovery /Business Continuity Team