Facilities Coordinator

The Opportunity Are you a proactive problem-solver with a passion for high-end residential service? We are recruiting on behalf of a prestigious Build to Rent (BTR) Operator looking for a Facilities Coordinator to join one of London’s most iconic residential developments. This isn't your standard back-office maintenance role. You will be the heartbeat of the building, ensuring that the physical environment matches the five-star lifestyle promised to residents. From coordinating reactive repairs to managing major service contracts, you will play a pivotal role in creating a seamless living experience. Key Responsibilities * Asset Management: Oversee the day-to-day maintenance of apartments, social lounges, gyms, and communal roof terraces. * Contractor Management: Act as the primary point of contact for external MEP, cleaning, and security contractors, ensuring KPIs and SLAs are met. * Compliance & Safety: Maintain rigorous health and safety standards (H&S), ensuring the building remains fully compliant with fire safety regulations and statutory inspections. * Planned Preventative Maintenance (PPM): Assist the Facilities Manager in scheduling and executing the annual PPM calendar. * Resident Experience: Work closely with the Front of House team to resolve resident maintenance issues swiftly, ensuring minimal disruption to their home life. * Budgeting: Assist in tracking the service charge budget and raising purchase orders for necessary works. The Ideal Candidate We are looking for someone who balances technical understanding with exceptional communication skills. * Experience: Proven track record in Facilities Coordination, ideally within Residential (BTR/PBSA), Luxury Hospitality, or High-End Commercial Property. * Knowledge: A solid understanding of building systems (HVAC, Life Safety Systems) and Health & Safety legislation (IOSH or NEBOSH is a plus). * Tech-Savvy: Comfortable using CAFM (Computer-Aided Facilities Management) systems and resident apps. * Mindset: A "no task is too small" attitude with the ability to remain calm under pressure and handle multiple priorities in a fast-paced environment. Why Join This Client? Our client is at the forefront of the UK’s rental revolution. They don't just manage buildings; they build communities. You will benefit from: * A clear career internal progression path within a rapidly expanding sector. * Competitive London-weighting salary and performance-related bonuses. * Modern, high-spec working environments. * A collaborative culture that values innovation and resident satisfaction above all else