Senior Business Analyst

Job Purpose: Lead analysis for complex, cross functional IT initiatives within the PMO portfolios. Own end-to-end requirements, define AS and TO be processes, can construct service models, shape solutions with architects and delivery teams, aligning to governance and business outcomes. Engage with executives and stakeholders. Coach junior members of the team and raise quality and consistency in the BA practise. This senior position contributes significantly to the strategic planning, leading complex projects and development of enterprise technology solutions. Responsibilities: ● Lead end-end high or low-level requirements for complex initiatives, selecting and tailoring techniques to fit project stage and delivery method ● Produce and assure high-quality artefacts beyond the basics: service models (operating/ support model), RFI/RFQ (supplier requirement packs, complex / nonstandard), end user support documentation. ● Define scope and success criteria; establish and maintain traceability from the scope through to requirements, test and evidence benefits. ● Define and refine business processes and systems requirements to enhance organisational efficiency. ● Lead the development and implementation of effective solutions in alignment with business goals. ● Facilitate workshops and stakeholder alignment across multiple hierarchies, proactively manage conflict, ambiguity and competing priorities. ● Manage stakeholder relationships to ensure clear communication and alignment on project objectives and outcomes. ● Create and validate data flows/ information models and integration touch points; collaborate with data architects and engineers to ensure feasibility and compliance. Utilise both Agile and Waterfall methodologies to suit project demands and deliver timely results. ● Oversee the prototyping and wireframing for new systems implementations, ensuring specifications meet user needs. ● Act as a mentor to junior analysts, guiding them in their career progression and skill development. ● Maintain a comprehensive understanding of technological trends and innovations to drive continuous improvement. ● Ensure compliance with all relevant regulations and standards within project delivery. ● Support PMO governance and stage gates by owning analysis inputs to gate artifacts, shaping project packs and ensuring change control and scope management are applied consistently