Payroll Officer Hackney - E8 Hybrid - 2 Days in The Office 3 Months £24.61 to £26.92 Per Hour (Umbrella) £18.78 to £19.98 Per Hour (PAYE) ASAP Start Are you an experienced and customer-focused payroll professional looking for a new challenge? Join the London Borough of Hackney, one of the UK's most diverse and highest-performing local authorities, We are Open, Inclusive, Ambitious, Pioneering, Proactive, and Proud. Key Information Post Title: Payroll Officer Directorate: Chief Executive Service: HR & Traded Services: Payroll Location: Hackney Service Centre (with hybrid/agile working) Responsible To: Payroll Team Leader The Role: What you will do As a Payroll Officer, you will be crucial in assisting in the delivery of the Payroll service. You will work with a reasonable degree of autonomy and may be responsible for a number of areas of transactional work. The payroll service supports Hackney, Traded Services, including Schools and Teachers. Core Responsibilities include: Processing and Data Management: Accurately inputting payroll data (Starters, Leavers, Secondments, etc.) into the Midland HR System (ITRENT) - ITRENT EXPERIENCE IS ESSENTIAL FOR THIS ROLE Payment Calculation: Calculating and recording statutory and occupational Maternity, Paternity, and Adoption payments. Expense & Claims: Processing Overtime Claims and Travel/Mileage expense claims, including Teachers' data in line with HLT provisions. Compliance: Ensuring all employees are paid accurately and on time, checking monthly payrolls and variance reports. You will maintain up-to-date knowledge of payroll legislation and lawful deductions. Customer Support: Providing effective responses to a wide range of enquiries from employees, managers, and external organisations. You will advise employees and managers on all payroll issues, aiming to resolve matters at the source. Third-Party Payments: Processing and quality assuring payments to third parties like Income Tax/NI and Pension Contributions. About You: What you will bring We are looking for a highly organised individual with excellent attention to detail. Essential Requirements (Demonstrable Experience & Knowledge): Payroll Expertise: Proven up-to-date knowledge of payroll processes, principles, and statutory payments/deductions (SSP, SMP, TAX, and NI). System Experience: Demonstrable experience processing a range of transactions using IRETNT /HR/Payroll/Pensions systems. Query Resolution: Experience resolving customer queries/problems related to payroll matters, providing advice, and taking initiative to progress solutions. Legislation/Policies: Knowledge and understanding of employment legislation, PAYE, and the ability to interpret and apply these to provide information. Understanding of Local Government and Teachers' Terms & Conditions is also valuable. Skills: High-level customer service skills, the ability to work quickly, accurately, and to tight deadlines, and strong problem-solving skills. Ready to apply? If you are a proactive team player who thrives in a quality-controlled, customer-focused environment and possess the required experience, we want to hear from you! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy