Field Care Supervisor

We are looking for a dedicated and proactive Field Supervisor to join our growing team. This is a varied and rewarding role that combines both office-based responsibilities and hands-on fieldwork, giving you the opportunity to make a real impact on the quality of care delivered to service users. Working 5 days per week (including 1 weekend in 2), you will play a key role in supporting care delivery, maintaining high standards, and building strong relationships with staff, service users, and external healthcare professionals. Your responsibilities will include: * Building positive and supportive relationships with staff, service users, and their families * Working in partnership with District Nurses, GPs, and other healthcare professionals * Attending new service user assessments and setting up care packages * Creating and updating care plans and risk assessments * Ensuring accurate record-keeping and system updates (Empower/Care Planner) * Managing and responding to calls, queries, and service enquiries * Supporting rota management and ensuring all care visits are covered * Completing quality assurance checks (home and phone-based) * Conducting audits, medication checks, and ensuring compliance standards are met * Carrying out staff supervisions, appraisals, and competency assessments * Supporting and mentoring care staff in the field * Participating in on-call duties (1 week in 2, including weekends) * Attending weekly KPI meetings and contributing to continuous improvement This is a dynamic role where no two days are the same, offering the opportunity to take ownership, work independently, and contribute to high-quality care delivery. Requirements * Previous experience in a care or supervisory role * Strong ability to work on your own initiative * Excellent communication and relationship-building skills * Good reporting and organisational skills * Ability to manage multiple tasks and respond to changing priorities * Confident using care systems and maintaining accurate records * Understanding of care planning, risk assessments, and medication processes * Willingness to participate in on-call duties and flexible working when required * Must be able to drive * Unfortunately we are not able to offer any sponsorship. If you’re a motivated individual who thrives in a fast-paced environment and is passionate about delivering high standards of care, we would love to hear from you. Benefits * Opportunity to work in a varied and rewarding role * Combination of office and field-based work * Supportive team environment * Ongoing development and involvement in training and staff support * Chance to make a real difference in service quality and care delivery