CRM & Client Engagement Assistant (Luxury Brand)

Clienteling Commercial Assistant Brand: Luxury Retail Brand Location: Central London (Hybrid) Contract: 12-month FTC Salary: £30,000 per annum Start: ASAP Hours: Full-time, Monday–Friday Overview A luxury brand is seeking a Clienteling Commercial Assistant to support the delivery of targeted client engagement campaigns. The role focuses on driving customer engagement, improving conversion, and enhancing client retention through data-led outreach. Key Responsibilities Deliver end-to-end clienteling campaigns (planning, content, execution, analysis) Support personalised client communications across key campaigns and activations Work with Marketing and Studio teams on campaign content and planning calendars Analyse performance data and weekly trade reports to generate insights Conduct competitor analysis and identify best practice Support retail teams with clienteling tools and guidelines Requirements Experience in marketing, CRM, clienteling or customer engagement Strong organisational and project management skills Comfortable working with data and performance reporting Excellent communication and stakeholder management skills Ability to work in a fast-paced, deadline-driven environment Please apply now if you have relevant experience. Good luck