PA (Committee Support and PA to Director)

Our public sector client are looking for a PA (Committee Support and PA to Director) to join them. Location – Glenfield Job Purpose Provide proactive, high-level executive support to the Director, managing their diary, communications, and priorities. Act as a key coordination point across a large, complex department with a £350m budget covering adult social care, community services, adult learning, cultural services, and the records office. Key Responsibilities * Diary & Inbox Management: Proactively manage a complex diary and high-volume inbox, ensuring priorities are met and actions progressed. * Gatekeeping & Coordination: Act as first point of contact, redirecting issues appropriately and coordinating with senior managers and their PAs. * Stakeholder Liaison: Arrange meetings and liaise with internal leaders, external partners, providers, and elected councillors (including lead members). * Complaints & Case Tracking: Monitor complaints, queries, and escalations, ensuring timely follow-up and resolution while maintaining oversight of key risks and pressures. * Line Management: Manage two PAs supporting Assistant Directors, ensuring consistency, performance, and effective workload distribution. * Governance Support: Prepare and coordinate committee reports in line with formal approval processes (subject to potential future change). * Confidentiality & Compliance: Handle sensitive information appropriately and comply with GDPR and organisational standards. Working Arrangements * Primarily office-based, with limited flexibility for occasional remote working. Person Specification Essential * Experience supporting senior executives in complex organisations * Strong diary and email management skills * Excellent communication and stakeholder management * Ability to handle confidential information with discretion * Strong organisational skills and ability to manage competing priorities * Experience of line management or team coordination Desirable * Experience in local government, health, or public sector * Knowledge of governance/committee processes * Experience handling complaints or casework Key Competencies Proactive, organised, resilient, detail-oriented, with strong judgement, leadership, and coordination skills