Inteirm Repairs Lead

Repairs Manager Interim – 3 months initially Hybrid working: 3 days on site (South East, location anonymised) The Opportunity We are seeking an experienced Repairs Manager to lead the day‑to‑day delivery of a frontline repairs service for a housing organisation in the South East. This interim role will focus on operational oversight, contractor performance, and the effective management of disrepair, damp & mould, and HHSRS-related cases. You will provide hands‑on leadership, technical oversight, and ensure regulatory compliance while maintaining high standards of customer service and risk management. Key Responsibilities * Manage the end‑to‑end repairs service, overseeing workflow and contractor performance (including a co‑located main contractor). * Lead on disrepair cases, working closely with internal legal teams to meet deadlines, prepare responses, and support evidence gathering. * Line manage and provide technical guidance to surveyor(s) and repairs officers, including workload allocation and case oversight. * Oversee complex damp & mould and HHSRS cases, commissioning specialist reports and Chartered Surveyor input where required. * Respond to low‑level complaints and act as a point of contact for residents on repairs-related matters. * Monitor budgets and approve day‑to‑day expenditure within delegated authority. * Track and report on performance against KPIs, risks, and compliance requirements. Essential Experience * Proven experience managing a frontline repairs or maintenance function. * Strong track record of managing external contractors. * Solid knowledge of damp & mould, HHSRS, and housing disrepair processes. * Confident working in a regulated housing environment with legal and compliance considerations