Plumbing and Heating Branch Manager

Plumbing & Heating Branch Manager Location: Tottenham, N15 Salary: Negotiable Hours: Monday - Friday 7am–5pm, Alternate Saturdays 7am–4pm Purpose of the role: A driven Plumbing & Heating Branch Manager is required to lead performance and grow sales at a busy Tottenham branch. This role is all about taking ownership, driving results, leading a high-performing team, and building strong relationships with trade customers. Responsibility includes overseeing day-to-day operations while identifying new opportunities to grow the business and maximise branch performance. Benefits: * Competitive salary (negotiable depending on experience) * 25 days annual leave plus bank holidays * Your birthday off * Perkbox – 24/7 discounts, wellbeing support, online GP access & more * Company Pension Scheme * Group Life Assurance (up to 3x salary, subject to service) * Staff discount on all products * Cycle to Work Scheme * Employee Assistance Programme * Long Service Awards Key Responsibilities: * Build strong, long-lasting relationships with customers and become their trusted partner for plumbing and heating solutions * Grow the business through new business development and by maximising opportunities with existing customers * Take full ownership of Plumbing & Heating performance, including sales, service, safety, and standards * Lead, motivate, and develop your team to achieve excellent results * Drive sales performance and ensure targets are consistently achieved and exceeded Requirements: * Proven experience growing a customer base and delivering against sales and profit targets * Strong leadership skills, with the ability to plan, prioritise, delegate, and empower others * A proven track record of developing teams to deliver exceptional customer service * A proactive, self-driven attitude with a strong desire for continuous improvement * The ability to build strong, positive relationships with colleagues and customers * Excellent communication skills, with solid plumbing & heating product knowledge