Shop Floor Administrator

Job Title: Warehouse / Factory Administrator Location: Stockport Department: Operations / Production Reports to: Production Manager / Operations Manager Role Overview We are seeking a reliable and highly organised Warehouse / Factory Administrator to support the smooth running of production and order processes. This role acts as a key link between the office and the factory floor, ensuring accurate order handling, efficient communication, and timely production coordination. Key Responsibilities Process customer orders accurately using internal computer systems Coordinate order flow between the office and factory production teams Act as the main point of contact between administrative and shop floor staff Monitor production progress and update order statuses Prepare and manage documentation for manufacturing and dispatch Assist with stock control and inventory records where required Ensure all data entry is accurate and up to date Support packing and dispatch operations on the mezzanine level when needed Maintain clear communication across departments to ensure deadlines are met Working Environment Based within a rubber manufacturing facility Warm, wet, and sometimes steamy/hot conditions on the factory floor Role involves regular movement between office and production areas Standing and walking for extended periods Frequent use of stairs and working on a mezzanine floor in the packing area Skills & Experience Strong organisational skills and attention to detail Comfortable using computers and administrative systems (e.g. Excel, ERP systems) Ability to multitask and prioritise workload effectively Good communication skills and confidence working with different teams Previous experience in a warehouse, manufacturing, or production environment (preferred but not essential) Personal Attributes Proactive and adaptable Comfortable working in a physically active role Resilient and not phased by industrial environments (heat, moisture, noise) Reliable with a strong work ethic Team player with a positive attitude Additional Requirements Ability to be on feet for long periods Willingness to work across both office and factory environments Awareness of health & safety practices (training provided if necessary)