Import Manager

Job Title: Imports Manager Are you an experienced Imports Manager, who has managed teams  and are looking to join a busy and fast moving business? This organisation are going through a rapid period of growth and are very well established with a strong company/ team culture.  You will have a degree in Supply Chain/Logistics and will be IT competent including SAP. There is a salary of up to £40,000 plus a fantastic benefits package. The Role: Oversee and manage all import operations Coordinating with freight forwarders, suppliers and internal teams Manage end-to-end import processes from order placement to delivery Ensure compliance with UK customs regulations, including HMRC requirements Oversee customs clearance procedures and maintain accurate documentation Liaise with freight forwarders, shipping lines, and customs brokers Monitor shipment schedules and proactively resolve delays or issues Control import costs, including duties, taxes, and freight charges Maintain strong relationships with international suppliers and partners Ensure correct tariff classification (HS codes) and valuation of goods Implement and improve import procedures and processes Manage and develop the import team Create and manage payments Track key performance indicators (KPIs) such as lead times and cost efficiency Stay updated on changes in import laws, trade agreements, and compliance requirements About You: Proven experience in import/export or international logistics management As our suppliers are predominantly based in China, Bangladesh, and South East Asia, experience of working with these countries is essential Strong knowledge of UK customs regulations and import procedures Experience working with freight forwarders and customs brokers Familiarity with Incoterms (e.g. FOB, EXW, DAP and DDP) Excellent organisational and problem-solving skills Strong communication and negotiation abilities Proficiency in logistics or ERP systems (e.g. SAP, Oracle) Good understanding of Microsoft Excel and data analysis Benefits: 24 days holiday (which rise to 25 days with increased length of service) + Bank Holidays Birthday Holiday Free parking Company Pension Healthcare Cash Plan Electric Car Salary Sacrifice Scheme Cycle to Work Scheme Referral Programme Discounts on in-house purchases Volunteering Days Company Events Close to public transport links INDAB