Job Title: Professional Support Assistant Location: Birmingham Salary: Grade 2 (competitive, dependent on experience) Job Type: Full-time / Permanent Reporting to: To be confirmed About the Role We are seeking a highly organised and reliable Professional Support Assistant to deliver efficient and consistent administrative support across the business. This role is key to ensuring smooth day-to-day operations, supporting both internal teams and external stakeholders with a high standard of service. Key Responsibilities Administrative Support * Provide high-quality support to internal and external customers * Manage reception/switchboard duties and handle general enquiries * Carry out a range of clerical and administrative tasks Meetings & Coordination * Support meetings, including scheduling, note-taking, and distributing minutes * Ensure all outputs are prepared and shared in a timely manner Systems & Processes * Maintain and operate administrative systems for monitoring and recording information * Ensure processes are delivered consistently and efficiently Finance & Resources * Assist with financial and business processes, including handling queries * Place orders and monitor stock levels as required Data & Compliance * Maintain accurate records, ensuring data quality, storage, and archiving * Ensure compliance with data protection and confidentiality requirements Team Support * Work flexibly as part of a team to provide full support coverage * Help ensure continuity of service across the function About You * Previous experience in an administrative or support role * Strong organisational skills and attention to detail * Excellent communication skills, both written and verbal * Ability to manage multiple tasks and prioritise effectively * Confident using Microsoft Office and administrative systems Additional Information * This role is subject to an enhanced DBS check * The position is exempt from the Rehabilitation of Offenders Act * You will be expected to maintain confidentiality and adhere to safeguarding practices * Commitment to equality, diversity, and inclusive working practices is essential How to Apply Please submit your CV via CV Library to be considered for this opportunity