Export / Import Dispatch Administrator

Job Title: Export / Import Dispatch Administrator Location: Dartford Salary: Competitive Hours: Monday – Friday, 09:00 – 18:00 Permanent / Full-Time We’re working with a well-established and growing logistics business who are looking to bring in an experienced Export / Import Dispatch Administrator to join their busy and supportive team. This is a key role within the operation, ideal for someone with hands-on experience in international freight who enjoys working in a fast-paced environment. You’ll take ownership of shipments from start to finish, ensuring everything runs smoothly, compliantly, and on time. If you have strong export experience and are looking for a role where you can really add value, this could be a great fit. Key Responsibilities • Coordinating international export shipments from start to finish • Supporting import processes where required • Organising collections and deliveries with transport partners • Preparing and checking export documentation (CMR, customs paperwork, etc.) • Acting as a key point of contact for customers and handling queries • Tracking shipments and resolving any delays or issues • Maintaining accurate records and updating internal systems • Supporting with invoicing and general admin tasks The Ideal Candidate • Proven experience within export freight / international logistics (essential) • Strong understanding of export documentation and customs processes • Experience supporting import operations (desirable) • Background within logistics, transport or freight forwarding • Strong organisational skills and attention to detail • Confident communicator with a proactive approach • Able to manage multiple tasks in a fast-paced environment Desirable • Knowledge of Incoterms and EU shipping requirements • Experience using freight or logistics systems • Experience working across both import and export operations Benefits • 25 days holiday + bank holidays • Free on-site parking • Life assurance (death in service) • Employee Assistance Programme • Access to retail and lifestyle discounts • Pension scheme • Health perks including eye tests and vouchers • Long service awards and referral incentives