Account Manager – MSP

Account Manager – MSP Cardiff (Hybrid) £45,000–£55,000 Base + Uncapped Commission (OTE £70K+) We’re partnering with a well-established and fast-growing Managed Service Provider delivering IT support, cloud solutions, and cyber security services to a wide range of UK clients. They’re now looking to expand their commercial team in Cardiff. The Role: Account Manager – MSP This is a great opportunity for an experienced Account Manager who enjoys building relationships, driving revenue, and developing new business opportunities — you don’t need to bring accounts with you, as a strong existing client base is already in place. The role also involves new business development and cold calling, alongside managing and growing existing accounts. Key Responsibilities: Manage and develop relationships with an existing portfolio of clients Identify upsell and cross-sell opportunities across IT, cloud, and cyber security services Act as the main point of contact for your accounts Carry out regular account reviews to ensure excellent customer satisfaction Work closely with technical teams to deliver tailored solutions Drive new business opportunities and confidently engage in cold calling activityWhat We’re Looking For: Proven experience in account management within an MSP or IT services environment Strong commercial mindset with a natural sales ability Confident communicator and relationship builder Ability to manage multiple accounts effectively Proactive, driven, and target-focused attitudeWhat’s On Offer: £45k–£55k base salary Uncapped commission (OTE £70k+) Hybrid working from Cardiff Supportive, collaborative team environment Clear progression opportunities Comprehensive benefits packageInterested? Contact Kylie: or (url removed)