IT Technician Location: Swindon (on-site) Salary: £28,000–£30,000 depending on experience Benefits: Competitive salary, professional development, supportive team environment Our client, a leading organisation in its sector, is hiring an IT Technician to support and maintain day-to-day IT operations across the business. This role offers the opportunity to play a key part in ensuring systems run smoothly while contributing to ongoing improvements in IT services. What you’ll do: Provide first and second-line technical support to users Troubleshoot hardware, software, and network issues Set up and configure laptops, desktops, and mobile devices Manage user accounts, permissions, and access requests Assist with system upgrades, maintenance, and IT projects You’ll work closely with internal teams and stakeholders to deliver reliable and responsive IT support across the organisation. What we’re looking for: Experience in an IT support or technician role Strong knowledge of Windows operating systems and Microsoft 365 Basic understanding of networking principles (DNS, DHCP, TCP/IP) Excellent problem-solving skills and attention to detail Strong communication skills with a customer-focused approach The ideal candidate will bring a proactive mindset, a willingness to learn, and enjoy working in a collaborative, fast-paced environment. Why join? Opportunity to develop your technical skills and progress your career Supportive and collaborative team culture Exposure to a broad range of technologies and projects Stable, permanent role within a growing organisation Apply now to build your IT career in a hands-on technical environment