Senior Service Engineer

Senior Service Engineer – CCTV & Integrated Security (London) OTE £45,000–£55,000 | Basic £35,000–£40,000 + Commission We are currently recruiting for an experienced Senior Service Engineer to join a highly reputable and growing organisation within the electronic security sector. This opportunity is ideal for a motivated and disciplined professional who enjoys autonomy, takes ownership of their workload, and thrives in a fast-paced, rewarding environment. The business is known for investing in its people, offering continuous development and clear progression pathways. About the Role You will take full responsibility for the engineering and lifecycle management of a portfolio of client sites across your designated area. This is a field-based, self-managed position where you will oversee day-to-day planning, technical delivery, and ongoing system performance. Working across a range of high-profile commercial environments—including major retail, national organisations, and public sector clients—you will play a key role in maintaining service excellence and building strong client relationships. You’ll be supported by a dedicated operations contact, access to strong technical resources, and regular engagement with senior leadership through structured reviews. Initial onboarding will include close support from regional management and experienced peers to ensure a smooth transition. Key Responsibilities * Manage service, maintenance, and lifecycle activities across your assigned client base * Plan and organise your own schedule to meet service level expectations * Deliver high standards of technical support across CCTV and access control systems * Maintain strong client relationships and act as a trusted technical advisor * Ensure all systems are operating efficiently and in line with compliance standards * Contribute to continuous improvement and uphold best practices across all sites Location Candidates should ideally be based within South or East London. What We’re Looking For * Proven experience in a senior engineering role within the electronic security industry * Strong technical knowledge of CCTV and integrated security systems * Excellent organisational skills with the ability to manage your own workload effectively * A reliable, trustworthy, and professional approach with high personal standards * Strong communication skills and a collaborative mindset * A proactive problem-solver with the ability to work independently * Competent with IT systems and digital tools * Commitment to ongoing training, development, and compliance (including H&S) * Full, clean UK driving licence Why Apply? This is an excellent opportunity for someone who may feel ready to step up into a more autonomous role, where your expertise, commitment, and performance are genuinely recognised and rewarded. You’ll gain exposure to the latest technologies while working in a supportive and forward-thinking environment