Restaurant Manager

Job Title: Restaurant Manager Location: Portsmouth Job Type: Full-Time Overview We are seeking an experienced, hands-on Restaurant Manager to take full responsibility for the day-to-day running of a busy, high-quality steakhouse. This is a full-time role suited to someone who thrives in a fast-paced environment, leads from the front, and can manage all aspects of the restaurant efficiently and professionally. The role requires a strong focus on operational excellence, guest experience, staff leadership, and commercial performance, ensuring the restaurant runs smoothly and profitably at all times. Key Responsibilities Overall Management Take full ownership of the day-to-day operations of the restaurant Ensure the restaurant is run efficiently, safely, and to a consistently high standard Act as the main point of contact for staff, suppliers, and senior stakeholders Maintain a visible presence on the floor during service Customer Experience Deliver exceptional guest service and ensure every customer has a memorable dining experience Handle customer feedback and complaints professionally and effectively Uphold the restaurant’s brand standards, atmosphere, and presentation at all times Ensure correct explanation and presentation of the hot stone dining experience to guests Team Leadership & Staffing Recruit, train, schedule, and manage front-of-house and back-of-house staff Lead, motivate, and develop the team to perform at their best Set clear expectations, manage performance, and deal with disciplinary matters when required Ensure staff are trained on menu knowledge, food safety, and service standards Financial & Commercial Control Manage labour costs, rotas, and staffing levels effectively Control stock levels, ordering, deliveries, and wastage Drive revenue through upselling, promotions, and service quality Cash handling, end-of-day reporting, and basic financial accountability Health, Safety & Compliance Ensure compliance with all UK health & safety regulations Maintain food safety standards (HACCP) and cleanliness throughout the restaurant Ensure correct use, safety, and maintenance of hot stones and kitchen equipment Oversee opening and closing procedures and security Requirements Proven experience as a Restaurant Manager or strong Assistant Manager ready to step up Experience working in a steakhouse or quality casual dining environment preferred Strong leadership and people management skills Confident managing busy services and high customer volumes Good understanding of stock control, labour management, and cost control Passion for hospitality, food, and customer service Flexible to work evenings, weekends, and holidays as required Desirable Skills & Qualities Hands-on, proactive management style Strong attention to detail Calm under pressure Commercial mindset with a focus on efficiency and profitability Ability to train staff on interactive dining concepts What’s Offered Full-time, permanent position Competitive salary (dependent on experience) Opportunity to manage and shape the entire operation