Restaurants & QSR Assistant Manager

Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.  You will:   • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.  • Implement operational and commercial plans provided by the Manager to support venue performance.  • Support stock controls, cellar routines, product care and compliance standards.  • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.  • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.  KPIs Guest satisfaction/NPS  Revenue and spend per head  Labour cost vs budget  Food safety audit scores  Speed of service  Team engagement and retention  Stock/waste control  About You Experience managing or supervising a restaurant or high-volume F&B venue  Strong team leadership and people management skills  Experience managing rotas, labour and budgets  Strong understanding of food safety and compliance  Excellent guest service skills  Ability to work in a fast-paced environment  Strong organisational and communication skills  Desirable  Experience in holiday parks, resorts or high-volume venues  Personal licence holder  Food safety qualification (Level 3 or above)  First aid training  Experience managing multi-outlet operations About Butlin's At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s