Cleaning Account Lead

Location: East London ​Salary: £50,000 per annum + company car / car allowance We’re looking for an experienced Account Lead to join our growing London division, taking ownership of a public sector cleaning contract across East London. This is a hands‑on leadership role, ideal for someone who thrives in a fast‑paced, multi‑site environment and is passionate about delivering consistently high service standards. ​ ​As an Account Lead, you will be: * Managing the operating profits and gross revenues, providing outstanding leadership, management, and direction to your team * Maintaining strong client relationships with high levels of satisfaction * Providing and maintaining the quality-of-service delivery * Managing, recruiting, and coaching local service teams * Hold regular contract and specification review meetings with customers. * Responsible for ensuring Health & Safety procedures and legislation is adhered to * Looking for opportunities for continuous improvement, cost savings and account growth. As an Account Lead, you will have: * Demonstrable experience successfully overseeing large value contracts * Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface * A strong sense of commercial awareness paired with financial management, and IT literacy * Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level * Experience with financial forecasting, budgeting, and analysis * Working knowledge of Health and Safety systems in the cleaning industry What we offer you * 33 days leave including bank holidays * Enhanced maternity, paternity, and sick pay * 24/7 GP access, plus mental health, wellness, financial, and legal support * Two paid volunteering days per year – Give back to a cause that matters to you * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help... Please note: Security clearance (DBS) is required for this role