Air Freight Coordinator

Air Freight Co-ordinator * Initial 12-month contract, likely to convert to permanent * Role based in Feltham * £30,000 per annum An exciting opportunity has arisen for an experienced Air Freight Co-ordinator to join a busy operations team based in Feltham. This role is ideal for someone with solid air freight/export experience who thrives in a fast-paced logistics environment and enjoys liaising with airlines and internal teams to ensure smooth and on-time movement of goods. Shift Pattern: Week 1 – Monday – Friday 8am – 5pm Week 2 – Tuesday – Saturday 7am – 4pm The Role You will be responsible for preparing export documentation and coordinating air freight operations in line with internal procedures and carrier requirements. Key responsibilities include: * Preparing export documentation including MAWB, commercial invoices and postal documentation * Liaising with airlines and General Sales Agents regarding flight capacity, space bookings and equipment * Monitoring flight schedules and capacity * Requesting and confirming uplift with airlines * Resolving air transport related queries * Maintaining internal export schedules and issuing warehouse processing instructions * Monitoring KPIs and maintaining performance reports * Communicating delays clearly to internal teams * Supporting the Linehaul Supervisor * Ensuring on-time uplift and maintaining carrier capacity based on operational demand * Updating transport reports and escalating issues where required Requirements * Minimum 2 years’ experience in air freight/export operations * Strong understanding of airline operations and air transport procedures * Experience planning bookings and liaising directly with airlines * Ability to input MAWBs into internal systems and airline portals * Knowledge of postal and freight operations * Experience with import/export by air * 5 years’ checkable employment history and CRB check eligible * Knowledge of customs clearance procedures * Familiarity with systems such as Box Top and ASM Sequoia (desirable) You will also be: * Detail-oriented with strong accuracy * Able to make informed, knowledge-based decisions * Collaborative and team-focused * Flexible with working hours * Honest, punctual and professional