Head of Business and Operations (Adult Social Care)

Interim Head of Business & Operations – Adult Social Care 📍 East London (Hybrid Working) 🕒 12-Week Contract | 36 Hours per Week 💼 Inside IR35 💰 £550 per day (Umbrella) / £414.66 PAYE 📅 Start Date: April 2026 We’re working with a London-based local authority to appoint an experienced Interim Head of Business & Operations within Adult Social Care. This is a high-impact leadership role focused on driving transformation, improving performance, and ensuring financial sustainability across ASC services. This opportunity would suit a senior leader with a strong track record in local government transformation, programme delivery, and system-wide partnership working. Key Responsibilities Strategic Improvement & Transformation * Lead the development and delivery of a comprehensive ASC Improvement & Transformation Programme * Translate national policy and regulatory requirements into local, outcome-focused initiatives * Drive service redesign across Care Act duties, safeguarding, prevention, and independence * Lead inspection readiness (including CQC assurance frameworks) and external reviews * Establish clear governance, policies, and operating models Financial Sustainability & Performance * Identify and deliver savings and cost-avoidance initiatives aligned to financial strategy * Lead data-driven service improvements using performance, benchmarking, and demand modelling * Manage overspend recovery plans and embed robust performance frameworks Programme & Change Leadership * Establish programme governance, risk, and reporting structures * Lead complex, multi-stakeholder transformation programmes * Build organisational capability in improvement methodologies (e.g. Lean, systems thinking) * Provide reporting to senior leadership, elected members, and boards Partnership & System Leadership * Work closely with NHS partners, voluntary sector, and community stakeholders * Support integration priorities including hospital discharge and community-based care models * Lead on strategic forums and cross-system collaboration * Oversee partnership arrangements (e.g. Section 75 agreements) and governance frameworks Culture & Workforce Development * Promote strengths-based, person-centred practice * Support workforce development aligned to transformation goals * Engage and lead staff through change to ensure sustainable delivery About You * Proven senior leadership experience within Adult Social Care, ideally in a local authority setting * Strong track record of delivering transformation and improvement programmes * Deep understanding of ASC policy, legislation, and regulatory frameworks * Experience managing budgets, savings programmes, and financial recovery * Skilled in partnership working across health and social care systems * Confident leading organisational change and influencing at senior level Additional Information * Hybrid working – with office presence in East London as required * Enhanced DBS required * Interviews scheduled mid-April (via MS Teams)