Job Description: Support Assistant Responsible To: Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: * Competitive hourly rate depending on experience * 28 days annual leave (pro rata for part time hours) * Full time and part time shifts available * Company Pension Scheme Mileage paid for business use * Car business insurance paid * Enhanced Adult Workforce DBS paid * Paid training – mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: * Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) * Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan * Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged * Conducting daily assessment of SUs mental and physical state; updating associated records and informing management * Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms * Personal delivery of physical and mental support to SUs * Promoting SUs health and assist in their accurate medication * Promoting SUs hygiene and personal presentation * Supporting SUs with developing social skills and future independent living * Supporting SUs with their daily living skills and domestic chores * Supporting SUs with scheduling and attending appointments and day time activities. * Supporting SUs to use public transport. * Encouraging and motivating SUs into employment, voluntary work and/or education * Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: * The maintenance of confidentiality of all information unless otherwise permitted by management * Full compliance with company’s vision, values, policies and procedures * Compliance with legislation and GSCC Code of Conduct as reflected in company procedures * Undergo training and professional development as directed by the company