Group SC & Ops Director

Group Operations Director Location: South West This business is entering an exciting phase of integration, organic growth, and acquisition-led expansion. We are seeking a commercially minded and hands-on Group Operations Director to lead and optimise operations across all sites. This is a pivotal leadership role focused on driving efficiency, strengthening operational infrastructure, and helping shape the future identity of the business. Key Responsibilities Operational Leadership • Provide strategic and hands-on leadership across three operational sites in the South West • Drive consistency, performance, and best practice across all areas of the operation • Build a high-performance culture across a workforce of ~300 employees Logistics & Routing Optimisation • Oversee and improve routing efficiency using data, systems, and operational insight • Enhance delivery performance while reducing cost-to-serve • Leverage technology and analytics to continuously improve logistics performance Warehouse & Systems Improvement • Lead the development and optimisation of Warehouse Management Systems (WMS) • Identify opportunities to improve stock control, accuracy, and throughput • Implement scalable processes to support ongoing growth and acquisitions People & Resource Management • Oversee workforce planning, structure, and utilisation across all sites • Develop leadership capability within site management teams • Ensure effective staffing models aligned to demand and growth Business Integration & Identity • Play a key role in embedding a unified operational identity following recent merger activity • Align processes, culture, and ways of working across sites • Support integration of future acquisitions into the wider group Continuous Improvement • Use data and operational intelligence to drive ongoing efficiencies • Establish KPIs and performance metrics across all operational functions • Lead change initiatives to support business scalability About You • Proven experience in a senior operations leadership role within a multi-site environment • Strong background in logistics, distribution, or supply chain operations • Experience implementing or improving WMS and operational systems • Data-driven mindset with the ability to translate insight into action • Demonstrated success in driving efficiency, cost reduction, and performance improvement • Strong leadership skills with experience managing large, diverse teams • Experience within a growing, acquisitive, or evolving business environment is desirable Why this role? • Opportunity to shape operations within a growing and evolving business • Key leadership role with real influence across multiple sites • Be part of a business with strong organic growth and acquisition strategy • Play a central role in defining the future identity and operational excellence of the group