Business and Training Administrator

Business & Training Administrator Letchworth– Immediate Start (Tuesday 7th April)1‑Month+  Salary: £25,000 (equivalent to £12.82 per hour) We’re looking for an engaging, motivated, and highly organised individual to join our team as a Business & Training Administrator. This role is perfect for someone with exceptional attention to detail, strong communication skills, and a proactive, problem‑solving mindset. If you thrive in a busy environment and enjoy delivering great customer service, this could be a brilliant fit. What You’ll Be Doing Administration Processing customer bookings and enquiries Liaising with trainers and customers to schedule courses Sending booking instructions, invoices, and pass certificates Maintaining accurate training records (trainee lists, schedules, attendance, feedback) Updating course and trainer information on the LMS Coordinating off‑site training bookings and venue arrangements Keeping course files and paperwork complete and up to date Preparing reports on training activity and outcomes Suggesting improvements or new programme ideas Troubleshooting issues as they arise Ensuring all training activities meet compliance standards Following up on leads and enquiries Supporting other teams with admin tasks when needed Sales Support Researching prospects and generating leads Reaching out to new customers via cold calls and emails Identifying and recommending new business opportunities What We’re Looking For Excellent communication skills A confident, positive, people‑focused approach High self‑motivation and ambition Ability to work independently and as part of a team Strong organisational and multitasking ability Meticulous attention to detail A “glass half full” outlook Tech‑savvy mindset (desirable) Commercial awareness (desirable) What You’ll Get Life insurance for peace of mind Access to wellbeing initiatives and an Employee Assistance Programme Generous colleague discount Free access to all training resources (online and face‑to‑face) Generous annual leave allowance plus sick leave after probation #INDEI Gsolez