Service Engineer

Service Engineer (Field-Based) Location: Bedfordshire (with UK & international travel) Salary: £35,000 – £45,000 + overtime (depending on experience) Hours: Monday–Thursday 08:00–17:00, Friday 08:00–13:00 About the Role We are working with a growing engineering and manufacturing business that is expanding its customer base and increasing the level of machine customisation across its product range. As a result, they are looking to appoint a Service Engineer to support installation, commissioning, and ongoing customer support activities. This is a hands-on, field-based role with a strong mix of mechanical, electrical, and software responsibilities, offering exposure to both UK and international projects. Key Responsibilities Install, commission, and service machinery at customer sites Respond to breakdowns, perform fault finding, and implement effective solutions Carry out machine upgrades, maintenance, and production line integrations Write, debug, and commission software on-site Provide remote diagnostics and technical support (phone/email) Deliver customer training during installations and handovers Maintain accurate service logs and documentation Collaborate with internal teams to resolve technical and design issues Support spare parts enquiries and liaise with internal teams for quotations What We’re Looking For Essential: Background in mechanical and/or electrical engineering Experience fault finding and servicing industrial machinery Strong problem-solving skills with a practical, hands-on approach Basic PLC programming experience (e.g. Siemens or Allen Bradley) Ability to work both independently and as part of a team Good IT skills (MS Office) Excellent communication skills Full, valid passport and willingness to travel (UK and overseas) Desirable: 5+ years’ experience in machinery service/maintenance roles Experience with packaging machinery or production lines Electrical certification (e.g. working with 3-phase systems) Experience in commissioning and validation processes Engineering qualification (HNC/HND/Degree in Electrical, Electronic or Control Engineering) Chartered status or working towards it What’s on Offer Competitive salary with overtime opportunities Early finish on Fridays Opportunity to work on international projects Exposure to advanced, customised engineering solutions Career development within a growing organisation