Internal Sales Account Manager

Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24). * Location: Middleton * Salary: £30,000 - £35,000 dependent on experience * Hours: 8.30am – 5.30pm, Monday to Thursday, & 8.30am – 4.30pm Fridays * Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc. Please note this role is about relationship management and existing account development – no cold calling involved! The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met. Responsibilities would include: * Manage and maintain relationships with a portfolio of existing clients * Act as the primary contact for client enquiries, orders and support * Ensure high levels of customer satisfaction and service delivery * Maintain regular contact with clients to understand their needs and requirements * Identify opportunities to grow existing accounts * Support the Key Account Managers in developing strategic accounts * Monitor account performance and sales activity * Process and manage client orders from enquiry through to delivery * Liaise with production, planning and logistics teams to ensure on-time delivery * Provide accurate updates to customers regarding order status * Maintain accurate records within CRM and internal systems The desired candidate would have the following experience, skills and attributes: * Experienced in a manufacturing, engineering or industrial sector * Experienced in B2B sales (internal or external sales) * Proactive and self-motivated * Strong attention to detail * Able to work well within a team environment * Comfortable working in a fast-paced environment * Strong relationship building and communication skills * Excellent organisational and time management skills * Commercial awareness and the ability to identify sales opportunities * Good problem solving ability and customer-focused mindset * Confident using CRM systems and Microsoft Office Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search