Air & Ocean Import Export Freight Supervisor

Job Title: Air & Ocean Import/Export Freight Supervisor Location: Manchester Salary: Up to £40,000 (depending on experience) About the Role We are seeking an experienced and motivated Air & Ocean Freight Supervisor to join our operations team in Manchester. This is a fantastic opportunity for a freight forwarding professional looking to step into a leadership role within a growing and dynamic logistics business. You will be responsible for supervising the day-to-day operations of the air and ocean import/export team, ensuring shipments are handled efficiently, compliantly, and to the highest standards of customer service. The role offers genuine long-term career development opportunities for the right individual. Key Responsibilities * Supervise the daily operations of Air and Ocean Import & Export shipments. * Support and guide the operations team to ensure shipments are processed efficiently and accurately. * Coordinate with airlines, shipping lines, hauliers, and overseas agents to ensure smooth movement of freight. * Ensure all shipments comply with customs regulations, documentation requirements, and industry standards. * Manage shipment documentation including HAWB/MAWB, Bills of Lading, customs entries, and commercial paperwork. * Monitor shipment progress and proactively resolve operational issues. * Maintain strong relationships with customers, suppliers, and internal departments. * Assist with team training, development, and performance management. * Ensure KPIs and service levels are consistently achieved. * Support management with operational reporting and process improvements. Skills & Experience * Proven experience in freight forwarding operations, ideally covering both air and ocean imports/exports. * Previous team leadership or supervisory experience preferred. * Strong understanding of customs procedures and freight documentation. * Excellent organisational and problem-solving skills. * Ability to work in a fast-paced logistics environment. * Strong communication and customer service skills. * Experience using freight forwarding systems or logistics software. What We Offer * Salary up to £40,000, depending on experience. * Clear career progression opportunities within a growing organisation. * Supportive team environment with ongoing training and development. * Competitive benefits package. * Opportunity to play a key role in shaping and developing the operations team. If you are an experienced freight forwarding professional looking to take the next step in your career with a company that offers real progression and long-term opportunity, we would love to hear from you