Administration Assistant

Benefits: * Competitive salary * Bonus Scheme * Free onsite parking * 25 days annual leave + Bank Holidays * Training and development opportunities * Friendly, supportive team * Cycle to work scheme * Company events * Healthcare * Pension Company Overview: An exciting opportunity has arisen for a highly organised and pro-active Administration Assistant to join the team within an established and respected liability loss adjusting/claims management organisation at their office in Bromsgrove. The company delivers a superior claims handling service with commitment and expertise on behalf of insurers and insured clients, whilst aiming to provide the most efficient, effective, professional and cost-effective liability adjusting and claims handling service in the UK. The Administration Assistant will be the operational heartbeat of a fast-paced office and will play a vital role in ensuring the company objectives are achieved, coordinating instructions and providing administrative and clerical support to Adjusters as part of a wider team of support staff across the business. Some of the Key Duties & Responsibilities for our Administration Assistant will Include: * Dealing with telephone and email enquiries * Audio typing * Creating files for new claims and maintaining filing systems * Ensuring incoming and outgoing post is dealt with correctly * Photocopying, scanning and printing of documents * Liaising with colleagues in other offices to distribute work effectively * Minor claims related admin tasks * Supporting remote working staff * Scheduling appointments and updating the Proclaim calendar * Updating the Intranet when required Essential Skills and Experience Required for our Administration Assistant: * Previous experience in a similar administrative position within a busy office environment * Professional and enthusiastic with a strong work ethic * Empathetic with clients * Excellent communication skills, both written and verbal * Excellent organisational skills * High accuracy and attention to detail * Flexible and adaptable with the ability to prioritise multiple deadlines * Solid IT literacy: Microsoft 365, Word, Outlook, Excel, Teams and PDF tools * Comfortable with case/claims management systems * Discretion in handling confidential and sensitive information Schedule: Monday to Friday, 9am to 5pm/35 hours per week, with the option of flexi-time after probationary period Location: Bromsgrove/B60, in-person/office-based Apply today: Early interview and immediate start date available for th.e successful candidate Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on on behalf of employers in the UK